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amanagarwal
Level 3
Dec 14, 2017 10:10 PM UTC
Solved

How to Pin results in Search and Promote

Hi All,

We have a requirement in our project where we need to Pin certain result to Top of page, if user searches for certain term in Search and Promote. But it is not working as expected.

I have set pinned results under  Settings>Searching>Pinned Results

Does anyone have any idea, what am I missing here?

Thanks,

Aman

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    amanagarwalAccepted solution
    Level 3
    Jan 12, 2018 6:53 PM UTC

    The Out of the BOx functionality to Pin Results on top did not work.

    We were able to figure out a workaround via Business Rules.

    View in thread

    3 replies

    kautuk_sahni
    kautuk_sahni
    Level 9
    Dec 15, 2017 8:32 AM UTC

    Moving this thread to relevant community!!

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    Kautuk Sahni
      amanagarwalAuthorAccepted solution
      Level 3
      Jan 12, 2018 6:53 PM UTC

      The Out of the BOx functionality to Pin Results on top did not work.

      We were able to figure out a workaround via Business Rules.

      Translate
      Adobe Employee
      BillPe4Adobe Employee
      Adobe Employee
      Jan 12, 2018 9:10 PM UTC

      Hi, I am a long time S&P consultant who is currently working as a Product Manager on S&P.  Using a business rule to achieve the goal in the original post is actually how I would recommend to do it.

      With that said, I have used pinned results in the past and I would guess there was a configuration stopping it from working

      Thanks

      Bill

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