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Alex19771
Level 2
June 1, 2021
Solved

Experience B showing content from Experience A

  • June 1, 2021
  • 2 replies
  • 872 views

Hello,

Hoping someone can shed some light on an issue we're having.  We just launched an activity but we are seeing content from experience A on Experience B at the bottom of the page.  This has never happened before.  Hoping someone has experienced the same or similar.

 

Thank you very much in advance.

Alex

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Best answer by Pawan-Gupta

hello,

 

it shouldn't be happening this way, there seems to be something missing

 

0. first cross check if those experience are different

1. can you check the network log of page and check the return response from target and verify the content for experience A vs B

2. check you activity segments rules against which it will fall to experience A vs B

 

i hope above will give you correct understanding.

2 replies

G
Adobe Employee
Gaurav_Singh_02Adobe Employee
Adobe Employee
June 2, 2021

@alex19771  Could you share more details around the type of activity used and Activity details. I would recommend you to please initiate a client care ticket with all the activity details.

    Pawan-Gupta
    Pawan-GuptaAccepted solution
    Level 8
    June 3, 2021

    hello,

     

    it shouldn't be happening this way, there seems to be something missing

     

    0. first cross check if those experience are different

    1. can you check the network log of page and check the return response from target and verify the content for experience A vs B

    2. check you activity segments rules against which it will fall to experience A vs B

     

    i hope above will give you correct understanding.

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