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Level 2
Sep 23, 2024 4:51 PM UTC
Solved

Errors: field - [context] - Unauthorized mbox host

 

 

Hi everyone,

I was working as usual this morning when I suddenly encountered this error in a network call:

{"status": 400, "message": "Errors: field - [context] - Unauthorized mbox host - www.-----.com" }

I checked the host list in the implementation tab, and the host where the error occurred is indeed included. Has anyone come across this issue before or know how to resolve it?

Thanks in advance for your help!

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Cristian_Ca1Accepted solution
Level 2
Sep 26, 2024 3:05 PM UTC

Thanks, mate! I solved the problem by checking the Authorize Hosts. Someone in my company had changed it, restricting access to only one host, but I disabled the restriction, and now it's working properly

3 replies

Vaibhav_Mathur
Community Advisor
Community Advisor
Sep 23, 2024 5:16 PM UTC

Hi @cristian_ca1 , 

 

I encountered the same error this morning. 

You can try deleting the host from the list of authorised hosts and then try to add it again once. 

The error will be resolved. 

 

I hope it helps. 

 

Thanks and Regards, 

Vaibhav Mathur

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Cristian_Ca1AuthorAccepted solution
Level 2
Sep 26, 2024 3:05 PM UTC

Thanks, mate! I solved the problem by checking the Authorize Hosts. Someone in my company had changed it, restricting access to only one host, but I disabled the restriction, and now it's working properly

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pradnya_balvir
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Sep 25, 2024 5:06 PM UTC

Hi @cristian_ca1 ,

 

This error occurs because you might have missed whitelisting of the site domain. Go to Administration > Hosts and whitelist the domain

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