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connie6
September 7, 2020
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Error message : Sync Error

  • September 7, 2020
  • 1 reply
  • 1837 views

Hi Team,

An error message popup after I Save an activity in Adobe Target this morning. I did try couple of times and also in incognito window, but still no luck. I also checked the adobe system status and service is available today.

Please advise.

 

Error Message

Sync Error

Your updates did not get published to Adobe's delivery network. If the problem persists, please contact Adobe Client Care.

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    Best answer by Gaureshk_Kodag

    Hi @connie6 

    We faced this issue earlier too (Sync Error). and while solving it, we got to know we were using wrong scene7 image URL in the activity.

    Please check if you are doing the same mistake. or there might be some similar kind of mistake you might be doing in your code.

     

    Thanks,

    Gauresh.

     

    1 reply

    Gaureshk_Kodag
    Adobe Employee
    Gaureshk_KodagAdobe EmployeeAccepted solution
    Adobe Employee
    September 7, 2020

    Hi @connie6 

    We faced this issue earlier too (Sync Error). and while solving it, we got to know we were using wrong scene7 image URL in the activity.

    Please check if you are doing the same mistake. or there might be some similar kind of mistake you might be doing in your code.

     

    Thanks,

    Gauresh.

     

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