Customer Attributes / ECID / ThirdPartyID

Forum|Forum|4 years ago
September 10, 2021
1 reply
2968 views

We have uploaded data into Customer Attributes and have subscribed the attributes to Adobe Target.

When I fetch the Target profile using the third party ID I can see the attributes. However, when I use the ECID only to retrieve back the profile data it does not include these attributes. Why is this?

If I lookup the ID in customer attributes I can see that the ECID is paired.

Thanks

Nick

Target

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by PratheepArunRaj

Dear nicholase927171,

ECID Mapping is there because even if the Third Party ID is mapped with multiple ECIDs, the profile should persist accross the IDs for seamless experience.

However, little eager to understand how are you trying to fetch the customer attributes through ECID. Can you explain this bit more?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

PratheepArunRaj

Accepted solution

Community Advisor and Adobe Champion

Dear nicholase927171,

ECID Mapping is there because even if the Third Party ID is mapped with multiple ECIDs, the profile should persist accross the IDs for seamless experience.

However, little eager to understand how are you trying to fetch the customer attributes through ECID. Can you explain this bit more?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

nicholase927171Author

Level 2

I am using mbox trace to look at the profile data associated with the ECID...

I am baffled as to why the customer attribute data wouldn't be available. In what scenarios would that be the case?

nicholase927171Author

Level 2

Does anyone from Adobe have a view on this?

Thanks,

Nick

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded