cannot Load Page in Adobe Target Editor Mode

Question

I am trying to build a recommendation activity using Adobe Target. However, I am not able to load the page to make my changes and gives me the error in the attahced screenshot. FYI: I already have the required extension that the note is asking for.

kandersen-1 · Accepted Answer

Hi @soufianela

If the issue was that you don’t have access to Recommendation in your current license, you would’t even see the option to create a Recommendation activity.

There’s most likely something in the page blocking it from being loaded in an iFrame. Whatever it is, it should be fixable.

here’s the first steps i I would check:

1. Make sure you have latest VEC Helper add on. A new one was released earlier this year.

2. Try and load the page using EEC instead of VEC.

3. Have you allowed mix content?

4. Here’s a great article that takes you step by step in debugging why the VEC isn’t loading: https://experienceleague.adobe.com/en/docs/target/using/experiences/vec/troubleshoot-composer/troubleshoot-composer

Feel free to share the URL that you’re trying to load and I’m happy to take a look at it.

pradnya_balvir · Answer

Hi @soufianela , Can you please check Target Licence version. Recommendation will work only in Premium version.

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