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SoufianeLa
Level 2
September 26, 2024
Solved

cannot Load Page in Adobe Target Editor Mode

  • September 26, 2024
  • 2 replies
  • 1121 views

I am trying to build a recommendation activity using Adobe Target. However, I am not able to load the page to make my changes and gives me the error in the attahced screenshot. FYI: I already have the required extension that the note is asking for.

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    Best answer by kandersen-1

    Hi @soufianela 

     

    If the issue was that you don’t have access to Recommendation in your current license, you would’t even see the option to create a Recommendation activity. 

    There’s most likely something in the page blocking it from being loaded in an iFrame. Whatever it is, it should be fixable. 

    here’s the first steps i I would check:

     

    1. Make sure you have latest VEC Helper add on. A new one was released earlier this year. 

    2. Try and load the page using EEC instead of VEC. 

    3. Have you allowed mix content? 

    4. Here’s a great article that takes you step by step in debugging why the VEC isn’t loading: https://experienceleague.adobe.com/en/docs/target/using/experiences/vec/troubleshoot-composer/troubleshoot-composer 

     

    Feel free to share the URL that you’re trying to load and I’m happy to take a look at it. 

    2 replies

    pradnya_balvir
    Community Advisor
    pradnya_balvirCommunity Advisor
    Community Advisor
    September 27, 2024

    Hi @soufianela , Can you please check Target Licence version.

     Recommendation will work only in Premium version.  

      kandersen-1
      Community Advisor
      kandersen-1Community AdvisorAccepted solution
      Community Advisor
      September 29, 2024

      Hi @soufianela 

       

      If the issue was that you don’t have access to Recommendation in your current license, you would’t even see the option to create a Recommendation activity. 

      There’s most likely something in the page blocking it from being loaded in an iFrame. Whatever it is, it should be fixable. 

      here’s the first steps i I would check:

       

      1. Make sure you have latest VEC Helper add on. A new one was released earlier this year. 

      2. Try and load the page using EEC instead of VEC. 

      3. Have you allowed mix content? 

      4. Here’s a great article that takes you step by step in debugging why the VEC isn’t loading: https://experienceleague.adobe.com/en/docs/target/using/experiences/vec/troubleshoot-composer/troubleshoot-composer 

       

      Feel free to share the URL that you’re trying to load and I’m happy to take a look at it. 

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