AT Recommendations: Entity attributes appearing in Web SDK Network call but not updating in Catalog | Community
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March 12, 2026
Question

AT Recommendations: Entity attributes appearing in Web SDK Network call but not updating in Catalog

  • March 12, 2026
  • 0 replies
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I am implementing Adobe Target Recommendations via AEP Web SDK and Launch. While the network calls appear to be firing correctly with the necessary entity attributes, the Target Recommendations Catalog has not updated with these product details, even after waiting 24+ hours.

Implementation:

I am using a "Send Event" action within a Launch rule. Because my data layer is fully populated later in the page load, I have mapped the entity attributes to the "Web Webpagedetails Page Views" event type.

Current Rule Configuration (See attached images):

  • Extension: Adobe Experience Platform Web SDK

  • Action Type: Send Event

  • XDM: %XDM Payload: All Page Views%

  • Data: %adobe-target-parameters [xdm]% (This is where my __adobe.target entity data is mapped).

The Payload:

In the browser network tab (interact call), the payload looks correct:

  • events[0].data.__adobe.target.entity.id is present.

  • entity.name, entity.value, and entity.pageUrl are all populating with the expected strings/numbers.

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The Sequence on Product Page:

  1. Proposition Fetch: (For Target Activities)

  2. Proposition Display: (Reporting display)

  3. Commerce Product (Cart) Views: (XDM event)

  4. Web Webpagedetails Page Views: (Entity setup is here to ensure data layer availability).

Questions:

  1. Is there a specific requirement for the EventType when sending entity attributes? 

  2. Are there any known issues with "Web Webpagedetails Page Views" being ignored by the Target Recommendations ingestion engine?