Adobe Target Reporting | Engagement Tracking | Private browsing not tracked? | Adobe Higher Education
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Mycal_Tamariki
Level 3
August 5, 2022
Respondido

Adobe Target Reporting | Engagement Tracking | Private browsing not tracked?

  • August 5, 2022
  • 2 respostas
  • 936 Visualizações

Hi team, 

 

Can someone tell me if visitor and conversion information is included in reporting (either in Target or using A4T) if it's a private browsing session? 

 

I'm doing some testing on an activity (on an AB test) and the number of times i saw the experience and clicked on the 'conversion element' do not match the numbers i am seeing in the report in target - in target visitor numbers are higher and conversion numbers are lower.  

 

I also used A4T so looked inside analytics and it's the same story - higher visitors and lower clicks.  Is this cause i was using an incognito window?

 

Please help! 

 

Thank you 

 

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Melhor resposta por zach_shearer

There is a lot that could go into this. Tracking will be dependent on the browser used and the implementation of cookie consent manager. I.e., if Target cookies are classified as personalization and the user opts out of all but required, then their activity likely shouldn't be tracked. 

 

 

2 Respostas

zach_shearer
zach_shearerResposta
Level 4
August 8, 2022

There is a lot that could go into this. Tracking will be dependent on the browser used and the implementation of cookie consent manager. I.e., if Target cookies are classified as personalization and the user opts out of all but required, then their activity likely shouldn't be tracked. 

 

 

Perrin_Ennen
Community Advisor
Community Advisor
August 9, 2022

By default, only one click per user for the activity is counted as a conversion. Regardless of whether the conversion is triggered more often.