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SCB21
Level 5
July 10, 2023
Solved

Adobe Target Different ECID

  • July 10, 2023
  • 3 replies
  • 1150 views

Hi,

When I used the AEP Debugger, for Target, I am seeing different ECID populate as I navigate to pages.  Do you know why that might be a case?

Thanks

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Best answer by PratheepArunRaj

Dear @scb21 ,

Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.

If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.

Cookie Domain = Your Domain | Cookie Domain Period = 3.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

PS: Reach back to us if the solution didn't work and we would need more details during that time.

3 replies

alexbishop
Adobe Employee
alexbishopAdobe Employee
Adobe Employee
July 11, 2023

Could you provide some additional information? Are you navigating across different pages on the same domain/sub-domain or moving across domains/sub-domains, for example?

SCB21Author
Level 5
July 11, 2023

Hi @alexbishop,

I am looking at same domain and different pages. 

Thanks

PratheepArunRaj
Adobe Champion, Community Advisor, UG Leader
PratheepArunRajAdobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
July 11, 2023

Dear @scb21 ,

Then the Visitor ID is not persistent. Check out your Cookie Domain/Cookie Domain Period settings in Experience Cloud ID Service.

If your domain has only two periods (www[.]google[.]com), you need to set anything, however, if your domain has more than two periods (www[.]google[.]co[.]in), you need to set the Cookie Domain/Cookie Domain Periods in Experience Cloud ID Service.

Cookie Domain = Your Domain | Cookie Domain Period = 3.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

PS: Reach back to us if the solution didn't work and we would need more details during that time.

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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