Adobe Target content delivery is disabled.

Question

Hi,

When trying to use Adobe target with our website I see the following error message in the console of the browser:

AT: [page-init] Adobe Target content delivery is disabled. Ensure that you can save cookies to your current domain, there is no "mboxDisable" cookie and there is no "mboxDisable" parameter in query string.

We have no mboxDisable cookie on our site, there is no mboxDisable in the query string. We are running the latest version of at.js scrip - 2.3.2. Also other cookies, from say google adservices are stored, so I don't think there is a problem there.

I have used the adbobe extension to see if there is any activity, and there isn't. We can see that the at.js script is loaded (we have even added a console.log to this to prove it).

We are a deadend. Any help would be greatly appreciated

karandhawan · Accepted Answer

@jolowres Are you trying to implement Target through Launch. If yes, then can you please try to override the cookie domain in Target Launch extension settings and then try?

Documentation:

https://experienceleague.adobe.com/docs/launch-learn/implementing-in-websites-with-launch/implement-solutions/target.html?lang=en#implement-solutions

Regards,

Karan

evidana · Answer

Is the issue happening somewhere that you could share? If not, do you happen to have the targetGlobalSettings as an object anywhere?

window.targetGlobalSettings = {
    cookieDomain: 'asdf.com',
    timeout: 200, // using custom timeout  
    visitorApiTimeout: 500, // using custom API timeout  
    enabled: document.location.href.indexOf('https://www.adobe.com') >= 0 // enabled ONLY on adobe.com  
};

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