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syndeee
Level 2
July 17, 2023
Solved

Adobe Target - causing high 'Visit' hits on Mobile Analytics Reports

  • July 17, 2023
  • 2 replies
  • 1720 views

Hi everyone! I am new to Adobe Mobile Analytics and I have a question.
In Android, we are getting a massive Visit counts in Adobe Analytics reports and upon breaking down through dimensions, this was caused by neither MobileCore.trackAction() nor MobileCore.trackState. It was from 'TargetExperiences' dimension. I am cuious on how come there are lots of Visits count that comes with target on both background (even when the app wasn't launched yet) and foreground activities in the app. How does target works on mobile?

This is kind of noob question but your answers will be greatly appreciated!

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    Best answer by alexbishop

    It sounds like you have implemented both Analytics & Target in the mobile app and have implemented Analytics for Target reporting, is that correctly understood? That A4T integration works by sending an additional call, which matches with what you're describing. I'm also assuming you don't see the same issue on iOS, have you compared that with the Android implementation?

    2 replies

    alexbishop
    Adobe Employee
    alexbishopAdobe EmployeeAccepted solution
    Adobe Employee
    July 24, 2023

    It sounds like you have implemented both Analytics & Target in the mobile app and have implemented Analytics for Target reporting, is that correctly understood? That A4T integration works by sending an additional call, which matches with what you're describing. I'm also assuming you don't see the same issue on iOS, have you compared that with the Android implementation?

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      syndeeeAuthor
      Level 2
      July 25, 2023

      Yes, you are right with your statement that we don't face the same issue in iOS. How come that it's only replicated in Android? Can you please explain why Android happens that way? Thanks in advance!

        alexbishop
        Adobe Employee
        alexbishopAdobe Employee
        Adobe Employee
        July 25, 2023

        I would suggest that you compare the Android implementation with the iOS implementation and see if there are any differences. It's difficult to troubleshoot without being able to look at all of the configuration.

          K
          kkq
          December 11, 2023

          Hi. Did you manage to solve the issue? What was the difference between iOS and Android? 

          S
          syndeeeAuthor
          Level 2
          December 13, 2023

          It was the A4T that causes the issue. @alexbishop was right. Now we just add a condition where Launches exists if we want to get the Visits Reports that come specific from our App only. Thanks!

          K
          kkq
          December 13, 2023

          Thanks @syndeee. Could you expand on your sentence "Now we just add a condition where Launches exists if we want to get the Visits Reports that come specific from our App only".

           

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