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GigiCotruta
Level 4
February 6, 2025
Solved

Abandoned Cart based recommendations

  • February 6, 2025
  • 1 reply
  • 822 views

Hello everyone, 

 

We want to implement a use case based on the cart of the user. 

The idea is to recommend items based on the user´s items in the cart. We can do it using the 'item-based' algorith type, "Items with similar attributes" Algorithm and "Current item" reccomendation Key like following:

It worked fine. We were able to get proper recommendations around one item. We tryed this approach with several items using a custom token "profile.lastItemAddedToCart" where we save the IDs of the user's cart items like so: "id1,id2,id3..."

 

 

As you might understand it did not work, so, my question is: is there a way to make it work? We would like the algorith to be item-based with a item with similar attributes as we can manipulate the recomandation with the content similarity fields:

Thank you in advance.

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Best answer by Gaureshk_Kodag

Hi @gigicotruta ,

As per my understanding, you cannot return multiple entity IDs as a key. So, it'll only work with single id.

1 reply

Gaureshk_Kodag
Adobe Employee
Gaureshk_KodagAdobe EmployeeAccepted solution
Adobe Employee
February 7, 2025

Hi @gigicotruta ,

As per my understanding, you cannot return multiple entity IDs as a key. So, it'll only work with single id.

GigiCotruta
Level 4
February 10, 2025

Is it not possible to create an activity that fulfills the use case I described?

kandersen-1
Community Advisor
Community Advisor
February 18, 2025

As @gaureshk_kodag correctly pointed out you cannot make recommendations based on multiple entity.ids. For a cart page I typically recommend to set the entity.id to the most recent product in the cart. 

This is especially ideal if a user is presented with the cart after adding a product to the cart.

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