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Level 4
Sep 27, 2024 12:09 PM UTC
Solved

A/B Test Goal Tracking Issue

Dear All, 

An issue with an A/B test that should be up and running on the 1st of october. Its basicly a questionary with one questing for A and onw for B including 4 Answer Options and a send button. My issue is, that i cant get the goals to work. I used click element as a metrik. the questions/send buttons are called the same so i thought the goal metrik should catch everything for both Tests, sadly only the B test gets any counts.
Please guide.

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pradnya_balvir
pradnya_balvirAccepted solution
Adobe Champion and Community Advisor
Sep 27, 2024 3:11 PM UTC

Hi @priyankagupta20 , If the button is common in both experiences and if you defined onclick as a goal then it should work for both.

 

Can you please check your settings again and if possible can you share the screen shots.

 

Please validate the experiences using activity QA.

 

Thanks.

Pradnya

 

1 reply

pradnya_balvir
Adobe Champion and Community Advisor
pradnya_balvirAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Sep 27, 2024 3:11 PM UTC

Hi @priyankagupta20 , If the button is common in both experiences and if you defined onclick as a goal then it should work for both.

 

Can you please check your settings again and if possible can you share the screen shots.

 

Please validate the experiences using activity QA.

 

Thanks.

Pradnya

 

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