Webinar Attendance Not Updated Within 24 Hours | Community

KCS_Integration

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Webinar Attendance Not Updated Within 24 Hours

Forum|Forum|5 years ago
September 10, 2020
0 replies
1587 views

Issue

Webinar attendance still has not updated 24 hours after webinar was completed.

Solution

Sometimes Webinar providers can fail to update attendance to Marketo. To refresh the attendance information do the following:

Open the Webinar Program
Go to Event Actions -> Refresh from webinar provider

If this does not resolve the issue, please contact Support.

Marketo

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