WebEx Registration Fails With "Self registration is not supported by this service type" | Community
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    • WebEx Registration Fails With "Self registration is not supported by this service type"
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    Anonymous
    Forum|Forum|11 years ago
    December 29, 2014

    WebEx Registration Fails With "Self registration is not supported by this service type"

    • Forum|Forum|11 years ago
      December 29, 2014
    • 2 replies
    • 2221 views

    Issue:

    When creating an event the WebEx connector may throw the message:

    Error registering with webinar provider. exception="WebEx API call error; Self registration is not supported by this service type or current meeting. [WebEx exception ID = '110051'] "

    Solution:

    Please make sure the event in WebEx is set up to receive registrations. To do this you need to go to the event in WebEx and check the registration required checkbox.

    References
    Create an Event with WebEx - Marketo Docs - Product Docs

    WebEx Event Center guide


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    2 replies

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    Sean_Tierney2
    Sean_Tierney2
    Level 3
    Forum|Forum|10 years ago
    August 4, 2015

    Any plan on updating this? The two tutorials under references take you to the community homepage. The Marketo WebEx Adapter User Guide doesn't shine any specific light on the setting causing this error.

    A
    Anonymous
    Forum|Forum|10 years ago
    August 26, 2015

    Yes Sean, this will be updating within the week.

    Thanks,

    Raul

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