Web Personalization/RTP - Web Segment Advanced Filter not Available | Community
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KCS_Integration
Level 2
September 10, 2020

Web Personalization/RTP - Web Segment Advanced Filter not Available

  • September 10, 2020
  • 0 replies
  • 1505 views

Issue

Advanced Filter for creating web segments is not selectable as an option. Only ALL or ANY filter logic can be selected. Why?

Solution

In order to select the advanced filter logic for creating a segment, there must be at least three filters in the segment. Otherwise, the option will be 'grayed out' or not selectable. This is similar to smart lists where:

"Advanced filter logic is only available if there are three or more filters in your smart list."

https://docs.marketo.com/display/public/DOCS/Using+Advanced+Smart+List+Rule+Logic

 


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