Unable to Add Multiple Facebook/LinkedIn Services | Community
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KCS_Integration
Level 2
May 3, 2020

Unable to Add Multiple Facebook/LinkedIn Services

  • May 3, 2020
  • 0 replies
  • 842 views

Issue

Issue Description
When attempting to add an additional Facebook or LinkedIn Launchpoint service, it does not appear as an option in the drop down.

 

 


Solution

Issue Resolution
While we only support one Launchpoint service for each integration type, we support multiple accounts through the Launchpoint service that the customer adds. The user account that is used to authenticate the service will need to have the appropriate permissions to each business page that is going to be used by the instance.

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