Tracked Email Links Return "Your Connection Is Not Private" | Community
Skip to main content
KCS_Integration
Level 2
May 3, 2020

Tracked Email Links Return "Your Connection Is Not Private"

  • May 3, 2020
  • 0 replies
  • 1562 views

Issue

Tracked links in emails resolve to "Your connection is not private", or other security warnings in the browser, when clicked.

User-added image

 

 


Solution

The browser is expecting the branded link domain to be secured with a SSL certificate.

Subscriptions without Secured Domains for Tracking Links: Please contact your Customer Success Manager to discuss purchasing a subscription to Secured Domains for Tracking Links.

Subscriptions with Secured Domains for Tracking Links: Please contact Marketo Support to provision a SSL certificate onto your tracking link domain. More information can be found here Overview & FAQ: Secured Domains for Tracking Links