ToutApp: Unable to Delete Template Categories | Community
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KCS_Integration
KCS_Integration
Level 2
May 3, 2020

ToutApp: Unable to Delete Template Categories

  • May 3, 2020
  • 0 replies
  • 954 views

Issue

User is unable to delete categories for their templates, regardless if they have Admin status.

Solution

Categories cannot be deleted unless the user who created the category deletes it. If user is no longer with the company, then removing the user should also remove the categories associated with their account.

 


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