ToutApp: How to customize call outcomes in Salesforce | Community
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KCS_Integration
Level 2
April 1, 2018

ToutApp: How to customize call outcomes in Salesforce

  • April 1, 2018
  • 0 replies
  • 752 views

Issue Description
Customize call outcomes in Salesforce

 

Issue Resolution
1. Go to your Setup page in Salesforce  

2. Customize > Activities > Task Fields

3. Click into Subject field

4. From here, you can add/remove/re-order all the options

5. Then, you will see this custom list in Tout when completing a call

 

Who This Solution Applies To

ToutApp customers


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