ToutApp: How to Customize Call Outcomes in Salesforce | Community

KCS_Integration

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ToutApp: How to Customize Call Outcomes in Salesforce

Forum|Forum|5 years ago
September 10, 2020
0 replies
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Issue

Customize call outcomes in Salesforce.

Solution

1. Go to your Setup page in Salesforce

2. Customize > Activities > Task Fields

3. Click into Subject field

4. From here, you can add/remove/re-order all the options

5. Then, you will see this custom list in Tout when completing a call

Marketo

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