Tout phone calls are not logging to Salesforce | Community
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KCS_Integration
Level 2
April 1, 2018

Tout phone calls are not logging to Salesforce

  • April 1, 2018
  • 0 replies
  • 854 views

Issue Description
Your phone calls are not logging to Salesforce

 

Issue Resolution
Tout Phone is a great way to get your call information logged to Salesforce, but there are a couple things you will want to be aware of when using the log a call feature.

1. The Contact must have a Salesforce ID attached to them.
2. We currently do not log calls to Opportunities.

 

 

 

 

 

Who This Solution Applies To

ToutApp customers


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