Tokens Not Populating in ICS (Calendar) File When Sending Sample Email | Community
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KCS_Integration
KCS_Integration
Level 2
May 3, 2020

Tokens Not Populating in ICS (Calendar) File When Sending Sample Email

  • May 3, 2020
  • 0 replies
  • 1404 views

Issue

You send a sample email to test the tokens in a Calendar (.ics) file, and the tokens are not populating.

Create a Calendar Event (.ics) File

 

 


Solution

Tokens in an .ics file do not populate for sample emails.  Send the email to a test lead via 'Send Email' Run Action in the Database instead or via a smart campaign.

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