Starter Templates Still Visible after Disabling Them | Community
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KCS_Integration
Level 2
September 10, 2020

Starter Templates Still Visible after Disabling Them

  • September 10, 2020
  • 0 replies
  • 725 views

Issue

You have disabled starter templates in the Admin section but the templates are still available while creating a new email asset.

Solution

Try navigating to Admin Panel > Email > Edit Email Editor Setting > check the box for "Enable Marketo Starter Template" and then save the settings. Again navigate to the same location and uncheck the box. Upon saving the setting now, the problem should be solved.

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