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KCS_Integration
KCS_Integration
Level 2
March 30, 2018

Socially acquired member of a program

  • March 30, 2018
  • 2 replies
  • 1439 views

Issue Description
What is meant by the socially acquired member of a program such as a webinar program?


Issue Resolution
Leads acquired by the following Social Apps are part of the "Socially Acquired" count -

  1. Social Button
  2. Youtube video
  3. Poll
  4. Referrals
  5. Sweepstakes

If you want to track the number of registrations through social shares, you should consider using the referrals or sweeps app.  These apps allow the users to share and also help you track how many registrations each of your referrers bring in.

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2 replies

Daniela_Bachman
Daniela_Bachman
Level 2
September 12, 2019

Hi, so in order to calculate those leads. How do I have it set up? Are those apps plugins of sorts with Marketo? Sorry, I am a new user  

Roxann_McGlump1
Roxann_McGlump1
Level 5
September 18, 2019

You may not have Social enabled on your instance.  You could reach out to your CSM or Support to confirm.

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