Smart List filters case-sensitivity

Issue Description
Are smart list filters that accept text values case-sensitive (e.g. First Name, Last Name)?

Issue Resolution
Smart list filters are NOT case-sensitive. For example:

1. If you use the smart list filter 'First Name is John', it will return leads with First Name 'John' or 'john' with a lower case 'j'
2. Vice versa: If you use the smart list filter 'First Name is john', it will return leads with First Name 'john' or 'John' with an upper case 'j'

Is this article helpful ?

YesNo