Smart List Filters Case-Sensitivity | Community

KCS_Integration

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Smart List Filters Case-Sensitivity

Forum|Forum|5 years ago
May 3, 2020
0 replies
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Issue

Are Smart List filters that accept text values case-sensitive (e.g. First Name, Last Name)?

Solution

Smart list filters are NOT case-sensitive. For example:

If you use the smart list filter 'First Name is John', it will return leads with First Name 'John' or 'john' with a lower case 'j'
Vice versa: If you use the smart list filter 'First Name is john', it will return leads with First Name 'john' or 'John' with an upper case 'j'

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