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March 22, 2024

See Past Marketo Support Cases & Comments

  • March 22, 2024
  • 0 replies
  • 835 views

Summary

How to see all the historical Support cases created for Marketo

Issue

How to see all the Marketo Support cases, attachments, and comments related to your historical support cases

Environment

Support Portal

Solution

Authorized Contacts can see the cases that they personally created/own, and the Support Admins can access the all cases on the entitlement from within the Support portal.

Below is a community article with additional information and instructions:

Managing your Support Cases
 

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