Salesforce Picklist Updates Not Reflected in Marketo Forms | Community
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KCS_Integration
Level 2
September 10, 2020

Salesforce Picklist Updates Not Reflected in Marketo Forms

  • September 10, 2020
  • 0 replies
  • 1448 views

Issue

Issue Description
The picklist options are updated in Salefsorce for a field that is syncing with Marketo and is used within a Marketo Form, but the form does not automatically reflect these updates.
 

Solution

Issue Resolution
When field picklist options are updated in Salesforce, the Marketo forms using this field are put in a Draft. This will allow the form draft to be reviewed to ensure the picklist values on the form match what's in Salesforce before being reapproved.  

Who This Solution Applies To
Clients syncing with Salesforce

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