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KCS_Integration
Level 2
Sep 10, 2020 2:51 AM UTC

Retrying Unsuccessful Webhook Calls

Issue

Issue Description
When a triggered webhook call is unsuccessful there is no automated retry logic. 
 

Solution

Issue Resolution
To handle different cases of responses, you would need to have an additional Smart Campaign with a "Webhook is Called" trigger with constraints to handle particular responses, including unsuccessful ones.

Who This Solution Applies To
Webhook Users

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