REST API returning 611 errors | Community
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KCS_Integration
Level 2
March 21, 2018

REST API returning 611 errors

  • March 21, 2018
  • 0 replies
  • 4628 views

Issue Description
Calls made to the REST API return response code 611 "System Error".

Issue Resolution
Submit a Customer Support ticket with the following information

    • The full body of the REST API call including the endpoint being called
    • The full body of the REST API response
    • The date and time that the call was made


Customer Support will work to diagnose the root cause of the error and the reason a more identifiable error code is not being returned instead.

 

 


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