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KCS_Integration
Level 2
September 10, 2020

Reporting on A/B Tests Emails in Email Reports

  • September 10, 2020
  • 0 replies
  • 1690 views

Issue

Why don't some emails appear as an 'Email Filter' option in an Email/Email Link Performance Report?

Filter Assets in an Email Report documentation


Solution

The reason why some emails do not appear as an 'Email Filter' option in an Email/Email Link Performance report is because the emails were used in an A/B test. Similar to the product behaviour illustrated below, when adding an A/B test, the selected email will not be directly selectable or appear as an Email Filter option in an Email/Email Link Performance report.

"When adding an A/B test, the selected email will no longer be available for use in any other program."

Add An A/B Test

In order to report on the A/B test emails that do not appear in the Email Filter option, the parent program can be selected.

 

 


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