Replace an Uploaded Image or File

This isn't working. The old image still appears after being replaced. Even with a refresh.

This isn't working for me either. Very frustrating!

Hi Robert, if you receive a window that says "Image Uploaded" and has a "Done" button, you should be good to go after clicking "Done". If you're still seeing the old image at the URL, you may need to clear your browser's cache. If clearing your cache doesn't work, please contact Marketo Support and we'll be happy to look into the issue for you!

Hi Sally, if you're seeing an error, please note that the original image and the replacement image need to be the same file type (for instance, if the original is a JPG file, the replacement must also be). If you're able to upload the replacement successfully (you'll know it was successful if you see a window that says "Image Uploaded" and has a "Done" button), you should be good to go after clicking "Done". If you're still seeing the old image at the URL, you may need to clear your browser's cache. If clearing your cache doesn't work, please contact Marketo Support and we'll be happy to look into the issue for you!

Same issue! Please let us know if there is a solution other than clearing the cache.

Hi Caroline, if clearing your cache and checking your image file type to make sure it's the same does not resolve the issue, please contact Marketo Support and we'd be happy to take a look at what's causing the problem for you!