Recipients using Apple Mail Getting Broken Links | Community
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KCS_Integration
Level 2
September 10, 2020

Recipients using Apple Mail Getting Broken Links

  • September 10, 2020
  • 0 replies
  • 3007 views

Issue

Links sent to a customer using AppleMail are not rendering properly.

Solution


This issue is cause when there is no protocol assigned to a link so AppleMail appends applewebdata:// to the beginning of the url instead of or

The work-around for this is to include the protocol in the link. If there's no protocol (e.g. ) then the rendering engine will insert applewebdata:// as the protocol for any links.