RCE is unable to save your file Error | Community
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KCS_Integration
KCS_Integration
Level 2
September 10, 2020

RCE is unable to save your file Error

  • September 10, 2020
  • 0 replies
  • 1526 views

Issue

When you try to save a report in Revenue Explorer you experience  the following error: "Unable to save your file. Please try again or contact your system administrator for assistance."

 

 


Solution

In order to save a file in Revenue Explorer you need to to save it in either "My Dashboard" or "My Report". RCE will not allow you to save files in the top-level folders.

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