Past Programs Credited With Current Opportunities | Community
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KCS_Integration
Level 2
September 10, 2020

Past Programs Credited With Current Opportunities

  • September 10, 2020
  • 0 replies
  • 981 views

Issue

Running a Revenue Cycle Explorer report on Opportunities shows programs from long ago are being credited for those Opportunities through Multi-Touch (MT) Attribution measures.

Solution

When using Multi-Touch measures, past programs will also be credited if a contact on the Opportunity achieved success in the program. A possible workaround could be to utilize Filters in the RCE report to try to narrow the results.

 

 

 


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