Newly Created Leads Not Available to Expected Workspaces
Issue
Lead was created but does not appear in the expected Workspace in the Lead Database.
Solution
- Check if there are any assignment rules that the lead may have qualified for a lead partition associated to another Workspace (e.g. Workspace B)
docs.marketo.com/display/public/DOCS/Assigning+Person+Partitions+with+Assignment+Rules - Check the lead's activity log to see if the lead's partition was changed after it was created to another partition associated to another Workspace (i.e. single flow action or via a smart campaign)