MyToken used in Email not reflecting correctly | Community
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March 22, 2024

MyToken used in Email not reflecting correctly

  • March 22, 2024
  • 0 replies
  • 740 views

Issue

An email asset with a program MyToken is not reflecting correctly after a campaign send, even though the email asset is within a program with the correct token value.

Root Cause

If the smart campaign that sent the email is in a different program, the MyToken reference will come from the program of the sending smart campaign, not the program where the email lives.

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