My Tokens in Not Working Choice Steps | Community
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KCS_Integration
KCS_Integration
Level 2
September 10, 2020

My Tokens in Not Working Choice Steps

  • September 10, 2020
  • 0 replies
  • 742 views

Issue

When using My.Tokens in a Choice step, leads are not being sorted into the correct choice option.

Solution

My.Tokens can't be used in Choice steps. Using the My.Token in the Choice flow step will not resolve the token and hence the flow step will not be executed correctly.

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