Merging Account Records in SFDC - Does This Sync to Marketo? | Community
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KCS_Integration
Level 2
September 10, 2020

Merging Account Records in SFDC - Does This Sync to Marketo?

  • September 10, 2020
  • 0 replies
  • 1321 views

Issue

Issue Description
Account records were merged in Salesforce and there is concern if this merge will sync to Marketo.


Solution

Issue Resolution
If you would like this change to be reflected on the affected Contact records that are synced to Marketo, then you will need to update the Contact records so that their System Modstamp field is updated (this can be done by updating a field on the Contact record). This will then cause the updated Account information to sync to Marketo. Please remember that updates to formula fields will not cause an update to the System Modstamp.



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