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Matt_Pergram
Adobe Employee
Adobe Employee
October 15, 2019

Marketo Engage Status Page Migration

  • October 15, 2019
  • 9 replies
  • 5766 views

As of November 30, 2019, all the familiar content on the Marketo Engage Status Pagehas been migrated and is now available on the Adobe Status Page .This move allows us to leverage Adobe’s more robust and efficient monitoring platform for not only the standard alerts and scheduled maintenance, but also hotly-requested functionality including pod-specific status updates and proactive notifications!

 

Timeline

October 31, 2019: The functionality to subscribe to notifications at the solution and pod level released on the Adobe Status Page. Customers may begin exploring and subscribing to various notifications.

 

November 30, 2019: Marketo Status Page was deprecated and a redirect to Adobe Status Page was put in place. Moving forward, please refer to this article for up-to-date System Uptime and Deliverability Scores.

 

January 8, 2020: To better prepare you for upcoming changes and scheduled maintenance, we have increased the previous two-day ‘lead time’ of these notifications based on impact. Service Maintenance 30-day lead notifications are now available on Web/Mobile/Tablet surfaces and via Email notifications.

 

 

Opt-In to Adobe Status Page Subscriptions

For step-by-step instructions on how to opt-in to Adobe Status notifications, please refer to this article: Subscribe to Adobe Status Notifications 

 

Common Questions

  • How do I see previous issues or maintenance?

1. Go to: https://status.adobe.com/
2. Click "Experience Cloud" 
3. Click "Adobe Marketo Engage"
4. Select the appropriate Service 
5. Click the dots on the date line to view the details of what occurred on that day
  • What do the colors mean on the Status page?

1. Blue is for maintenance
2. Red is for a major issue
3. Orange is for a minor issue

9 replies

Amy_Goldfine
Level 9
November 14, 2019

I appreciate that we can subscribe to our specific pod, but my pod is not listed on the Marketo Ashburn section. What should I do?

Amy GoldfineMarketo Champion & Adobe Community Advisor
Amy_Goldfine
Level 9
November 14, 2019

Also, how do get an RSS feed so I can push into Slack?

Amy GoldfineMarketo Champion & Adobe Community Advisor
Matt_Pergram
Adobe Employee
Adobe Employee
November 19, 2019

Hi Amy, thanks for reaching out. We're working on getting the remaining pods added by the end of the November.

AnneMarie_C
Adobe Employee
Adobe Employee
November 20, 2019

Hi Amy. I recommend checking out this link: Solved: Adobe Status RSS Feed - Adobe Support Community - 10231349 

Amy_Goldfine
Level 9
November 26, 2019

I can't figure out how to get the Marketo feed specifically from that URL?

Amy GoldfineMarketo Champion & Adobe Community Advisor
Ibrahim_Burhani
Level 2
November 27, 2019

Really excited to see.

Amy_Goldfine
Level 9
December 15, 2019

Hi @Matt Pergram‌, it's mid-December and my pod is not on there. How am I supposed to know what's going on with my pod/instance?   

Amy GoldfineMarketo Champion & Adobe Community Advisor
AnneMarie_C
Adobe Employee
Adobe Employee
December 17, 2019

Hi Amy. We want to assure you that our team is actively working to ensure all environments become available on Status for customers to subscribe to. I will post updates here as soon as they become available.

AnneMarie_C
Adobe Employee
Adobe Employee
January 10, 2020

Hi Amy. Your pod should now be an available option on status.adobe.com. Please let us know if have any questions or concerns when going through the subscription process.