Marketing Calendar Does Not Show Some Email Smart Campaigns | Community
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KCS_Integration
Level 2
September 10, 2020

Marketing Calendar Does Not Show Some Email Smart Campaigns

  • September 10, 2020
  • 0 replies
  • 1707 views

Issue

Issue Description
Smart Campaigns with email flow steps do not show when they ran on the Marketing Calendar.

 

 


Solution

Issue Resolution
Smart Campaigns must be scheduled using the "Run later" selection for one time batches. If the campaign was set using the "Run now" option for a one time batch then there is not a "scheduled" run time to reflect on the Calendar. In order to have Smart Campaigns reflect on the Calendar use the "Run later" option.

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