Lead Shows Requested Campaign in Activity History But Did Not Go Through Campaign | Community
Skip to main content
KCS_Integration
KCS_Integration
Level 2
September 10, 2020

Lead Shows Requested Campaign in Activity History But Did Not Go Through Campaign

  • September 10, 2020
  • 0 replies
  • 1069 views

Issue


Would a requested campaign via API show in activity log if filtered? Ex: You request a campaign, and the lead does not qualify due to a filter. Will the activity log show the request occurring?

 

 


Solution


Yes, the request will show no matter if the lead runs through the flow or not. The request campaign action will be recorded, but the lead will not go through the flow steps if they do not meet the requested campaign's Smart List requirements.

 


This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Terms & ConditionsAccessibility statement

Loading footer...