How ‘Seats Used’ Is Calculated for SFDC Sales Insight | Community
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KCS_Integration
KCS_Integration
Level 2
September 10, 2020

How ‘Seats Used’ Is Calculated for SFDC Sales Insight

  • September 10, 2020
  • 0 replies
  • 907 views

Issue


Admin > Sales Insight > Licensed Seats displays the number of seats used in the last 30 days.  How is this calculated?

 

 


Solution


The number of seats used is calculated by the number of unique SFDC users that have loaded either the Sales Insight panel on a Lead/Contact/Account/Opportunity page layout or accessed the Marketo tab in the past 30 days.

 

Who This Solution Applies To

Customers with Sales Insight for Salesforce

 

 


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