How does Marketo treat reactivations in Microsoft Dynamics CRM? | Community
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A
Anonymous
June 17, 2015

How does Marketo treat reactivations in Microsoft Dynamics CRM?

  • June 17, 2015
  • 1 reply
  • 1079 views

When a deactivated record is reactivated Microsoft Dynamics CRM, the following behavior occurs in Marketo:

If the record was initially deactivated because of a merge or a conversion, we will create a new record in Marketo when the record is deactivated.

If any other record is reactivated, Marketo will change the “Microsoft is Deleted” flag of the associated record in Marketo is set to false.

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1 reply

J
Jiuying_Li
Level 2
May 30, 2017

Would you like to say : If the record was initially deactivated because of a merge or a conversion, we will create a new record in Marketo when the record is "reactivated" ?

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