Getting Assistance with Support Portal Issues | Community
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KCS_Integration
Level 2
September 10, 2020

Getting Assistance with Support Portal Issues

  • September 10, 2020
  • 0 replies
  • 1555 views

Issue

  • Authorized support contact unable to access the Support Portal
  • Authorized support admin unable to view and manage list of authorized support contacts
  • Authorized support contact unable to create a support case
  • Authorized support contact unable to view list of cases

 

 


Solution

Issue Resolution
Contact marketocares@marketo.com - they are our dedicated team that handles issues with the Support Portal