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KCS_Integration
Level 2
September 10, 2020

Form Submission Has No Fields Filled In

  • September 10, 2020
  • 0 replies
  • 658 views

Issue

A form submission occurs with missing or no information provided, including required fields like email address or first/last name.


Solution


When you notice a record submitted a form without the required information, like email address, there can be one of two likely causes:  
  • This is a bot. A bot can circumnavigate any required fields, even hidden ones, because they are not loading the necessary Javascript on the form to enforce these rules. Therefore, they can fill out a form with no values.  
  • This is a person with Javascript disabled in their browser. This would create a similar situation as the first point, meaning they can choose to fill out whichever fields they want, or none at all, because the script that enforces which fields must be filled out is not loaded.
     

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