Email Performance Report Shows More Emails Sent than There Are Members in the Smart Campaign | Community
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KCS_Integration
Level 2
May 3, 2020

Email Performance Report Shows More Emails Sent than There Are Members in the Smart Campaign

  • May 3, 2020
  • 0 replies
  • 1081 views

Issue


You sent an email using a Smart Campaign and the email performance report for the email shows more Sent than there are members in the Smart Campaign

 

 


Solution


The email may have been sent by more than one campaign.  You can determine this by looking at the "Used By" info on the email's summary page, to see which campaigns sent the email.  In this case, you can use the Campaign Email Performance Report to view the email's performance within the specific campaign.

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