Edit Text Version of the Email without Affecting HTML | Community
Skip to main content
KCS_Integration
Level 2
September 10, 2020

Edit Text Version of the Email without Affecting HTML

  • September 10, 2020
  • 0 replies
  • 961 views

Issue

Sometimes, you may notice that editing the text version also affects the HTML version of the email. Is there a way to edit the text version without the same edits occurring to the HTML version?

Solution

Changes to TEXT never apply to the HTML version.

It's likely because when you "save" an element, it will add the "root block element" to the HTML side if one isn't present. So, your HTML is probably not handling it correctly. You can change the "root block element" to none in the Admin > Email > Editor Settings dialog.

https://docs.marketo.com/display/public/DOCS/Using+the+Rich+Text+Editor

 

 

 

 


This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.