Determine Lead Record Using a Decorated Email Link | Community
Skip to main content
KCS_Integration
Level 2
September 10, 2020

Determine Lead Record Using a Decorated Email Link

  • September 10, 2020
  • 0 replies
  • 710 views

Issue

Sometimes, you may receive an auto response from an email that has been sent through a batch campaign. The auto response email will not show the lead's email address instead it does contain the HTML of the email along with the Marketo decorated link.

Is there a way to decipher this to determine which lead record this corresponds to?

 


Solution


You could try opening a new browser window and either clear your cookies first or use the browser's private browsing feature (makes a cookie sandbox) so you don't confuse Marketo and tie that person's lead to you by accident.

Anyways, in your cookie-free browser, click the link and then go to a form that Marketo prefills for you and you may see the email address that was originally targeted.

 

 


This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.